Telecom report 2023
In this year’s telecom report, we take a closer look at what truly matters to consumers when they choose a mobile phone plan. The report focuses, among other things, on whether one plans to retain or switch their service provider, as well as whether they intend to keep or upgrade their current mobile phone, and the driving factors behind these decisions. Gender, age, life stage, and geographic location are seen to influence not only our priorities but also our overall awareness of the available service providers for us to choose from.
